Sheraton Nha Trang Hotel & Spa tuyển dụng Assistant Loss Prevention Manager

- Assists in the management of the daily functions of the department to provide protection of property assets, employees, guests and property.
- Maintains logs, certifications and documents required by law and Standard Operating Procedures.
- Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures.
- Promotes guest and employee satisfaction while achieving the operating budget;
- Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
- Complies with applicable federal, state and local law and safety regulations.
- Maintains logs, certifications and documents required by law and Standard Operating Procedures.
- Supervises and reviews initial incident investigations and promote a timely responses for all reported incidents.
- Follows proper key control guidelines in loss prevention and in the property.
- Assists with promotion and implementation of accident and fire prevention procedures.
- Incorporates into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.
- Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.
- Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.
- Promotes action plans to monitor and control risk.
- Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial and follow up) for all guest and employee related incidents, shipping and
receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.
- Assists with first aid program for guests and employees.
- Assists with the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.
- Works closely with Meeting Planners to facilitate a successful and safe experience for guests.

- 02 months of probation with full salary and social insurance;
- Eligible to receive 100% service charge from the second month of working;
- 24/24 Accident Insurance included during the working time at the hotel;
- Attractive remuneration package and 13th month salary;
- Local and International training course;
- Uniform and duty meal provided by hotel;
- Annual vacation, annual health check and other benefits according to hotel's policies; Associate special discount for hotel rooms and F&B services at International Marriott properties.

- High school diploma/G.E.D. equivalent.

- 3 years experience in the security/loss prevention or related professional area